When you create an account or place an order, we collect your name, email address, and the cemetery and grave details needed to carry out your service. Payment is handled securely by our payment provider — we never store card numbers. We also collect basic technical data (like browser type) to keep the site running smoothly.
We use your information to fulfill your orders, send you photos and status updates, match you with a care provider in your area, and respond to any questions you have. That's it. We do not sell your information to anyone.
Care providers receive only the cemetery location and service details they need to complete your visit — not your email or personal contact information. We also work with trusted providers for payment processing and email delivery, who are required to keep your data safe. We may share information if required by law.
Your order history and completion photos are kept on file for at least 12 months so you can always look back at past visits. You can request access to your data, ask us to correct anything inaccurate, or close your account at any time — just email us. We'll take care of it promptly.
We use only essential cookies to keep you signed in — no advertising or tracking cookies. Your data is transmitted over encrypted HTTPS connections and stored with appropriate safeguards. We take security seriously and review our practices regularly.
If anything here is unclear, or if you'd like to make a request about your data, please contact us through our Contact Support page. We're happy to help.